From the SOC floor of an MSSP, what phishing looks operational rather than sensational from the perspective of a SOC Analyst. This talk will be a tour of the world of phishing, showcasing how this is not just careless clicks from end users but much more. Without spoilers, this talk covers how these attacks slipped past controls, with real phishing examples, what detections led to containment, and where processes need to be improved. No Chips unfortunately, just phish*
